Welcome to the Octopus (Hong Kong) Site.

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Member Information Update

Information UpdateConfirmationConfirmation

* Indicates a MANDATORY field.

Membership Information

For successful profile update, the information you provide below needs to be identical to our records.

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Please fill in the complete 8- or 9-digit Octopus Serial Number and the number in the bracket (if applicable).
New Information

Please indicate the information you want to update and provide the corresponding details.
Your new information will replace our existing record upon successful update.

You are advised to provide your own individual personal email address which is not shared by any others. If you provide or update your Email address, please also update the Notification and Consent for Direct Marketing Use below.

We (Octopus Rewards Ltd.) intend to use your email address, contact number and Octopus number(only partial number will be displayed in our marketing materials) to provide you with promotional offers of Octopus Cards Limited's products and services, as well as Reward$ issuance and/or redemption offers from Octopus Rewards Partners (Marketing Subjects) who provide the following classes of products, facilities or services (whether through physical or online channels):



However, we will not use your above mentioned data to send you our promotional offers unless we have received your consent.


Should you find the intended use of your above mentioned personal data not acceptable, please indicate your objection by ticking the appropriate box(es) below:

Should you find the intended use of your above mentioned personal data on certain classes of Marketing Subjects not acceptable, please indicate your objection by ticking the appropriate box(es) below:

If you have registered as member of Octopus Rewards Programme with another Octopus, you will need to arrange opt-out for that Octopus separately.

(Flat/Room/Suite and Floor/Level/Block)
(Building/Estate)
(Street Number and Street Name)
Please enter the word verification to confirm your application.

word verification
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Did you know?

Octopus processes over 3 million transactions a day through the MTR system, saving time and money for commuters and the MTR Corporation.

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