Frequently Asked Questions
How Can I Redeem The Octopus Rewards I Have Earned? Select Other FAQ
  1. How will I be able to check my Reward$ balance?
    Your updated Reward$ balance will be shown on the payment receipt issued by our partners. You may also present your Octopus at any Octopus Rewards Station at designated partners' outlets to check your Reward$ balance.

  1. Will my Reward$ carry an expiry date?
    Normally, a membership Octopus will not be subject to an expiry date while it still has continuous Octopus Rewards transactions on it. However, should an Octopus record NO Octopus Reward$ collection or redemption transactions for 1,000 consecutive days, its Reward$ balance will be forfeited and will not be re-issued.

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