- What
will I be able to redeem with my accumulated Reward$?
Your accumulated Reward$ can be used to make purchases at any Octopus Rewards
partners' outlet which displays the Octopus Rewards icon. For more details,
please
refer to the Octopus Rewards partners' websites and their promotion materials.
- How can I redeem my Reward$?
Your Reward$ can be redeemed at any Octopus Rewards partners' outlet which displays
the Octopus Rewards icon. To redeem your Reward$, simply present your Octopus
to the cashier at the time of purchase. Once you have followed the cashier's
instructions to present your Octopus, the Reward$ needed to settle the transaction
will automatically be deducted from your Octopus. If the value of the purchase
you are making is higher than your Reward$ balance, your Reward$ balance will
be deducted and you must settle the difference with cash, credit card, Octopus
or any other payment method the partner deems acceptable.
- At what rate can I redeem Reward$?
Reward$1 is equivalent to HK$1 or above. The exact Reward$ earning rate and
the promotion offer are subject to individual Octopus Rewards partners'
decision. Customers can refer to their websites and promotion materials for further
details.
|
|
- Can Reward$ be converted into
cash?
NO, Reward$ cannot be converted into cash. They can only be used for redemption
of goods and services at partners' outlets displaying an Octopus Rewards icon
by being directly deducted from a member's Octopus.
- What happens if the purchase amount for an item I want to redeem is more than my Reward$ balance?
You simply use your remaining Reward$ to settle part of the transaction and then pay the difference using cash, credit card, Octopus or any other payment method that Octopus Rewards partner deems acceptable.
- If I only have Reward$10 remaining, will the full amount be deducted in one transaction?
If a transaction amount is higher than your remaining Reward$ balance, all Reward$
will be deducted as payment. For example, if you want to redeem an item costing
HK$20, the full Reward$10 will be deducted from your Octopus. If the item only
costs HK$2, only Reward$2 will be deducted from your Octopus to cover the cost
of the transaction. Members are reminded that offers will vary from partner to
partner. For more details, please refer to the Octopus Rewards partners' websites.
While you are free to use your Reward$ when and where you choose, please remember
that the Reward$ you earn in any transaction may only be used to settle the next
or a later transaction.
|
