- Do I have to pay with Octopus to earn Reward$?
NO. Reward$ can be earned by all payment methods that are acceptable to the Octopus
Rewards partners, Members are reminded that offers will vary from partner to
partner. For more details, please refer to the Octopus Rewards partners' websites
or their promotion materials.
- Where can I earn Reward$?
You can earn Reward$ when making purchases at all partners' outlets displaying
the Octopus Rewards icon. Simply present your Octopus when settling your payment
and your Reward$ will be automatically recorded and stored in your Octopus. Make
sure to inform the cashier that you want to earn Reward$.
- Are there any other ways that
I can earn Reward$?
Where partners' outlets are unable to offer Reward$ on the spot, members will
be notified by the partners of their Octopus Rewards offers and of how the Reward$
can be earned. Members will subsequently be able to download the relevant Reward$
to their Octopus at any Octopus Rewards Station.
In this case, how can I tell how much Reward$ I have on my Octopus?
Updated details of all the downloaded Reward$ and the balance of Reward$ in your
Octopus will be shown on the screen at an Octopus Rewards Station, or on your
printed receipt when you earn Reward$. For more details, please refer to Octopus
Rewards partners' websites and their promotion materials.
- Will I be able to convert my Reward$ into
cash that I can store on my Octopus?
NO. Octopus Rewards and Octopus payment are two independent and separate functions.
Any Octopus Rewards transaction will not affect the cash value stored on your
Octopus, and vice versa.
- What is the difference between Reward$ and my credit cards' bonus points or cash
bonus programmes?
Bonus points or cash bonus offered by credit card bonus programmes are only awarded
to those using their credit cards to make purchases. Reward$ are awarded
independently of the payment method and are applicable to cash, credit cards,
Octopus or any other means acceptable by Octopus Rewards partners. In fact, if
you're using your credit card with our Partners, you can earn both points and
Reward$!
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| Is there any upper limit to the number of Reward$ I can earn?
A member's Octopus can store a maximum of Reward$1,000. Your updated Reward$
balance will be shown on the payment receipt from Octopus Rewards partners
each time you make a purchase. You may also present your Octopus at any Octopus
Rewards Station at designated partners' outlets to check your Reward$ balance.
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| What happens if I have Reward$1,000 on my Octopus
and I earn more rewards?
An Octopus can only store Reward$1,000, so you will need to redeem Reward$ when
your Octopus approaches that limit. A message – 'Reaching Reward$1,000 limit,
use now!' – will pop up on your purchase receipt and at an Octopus Rewards Station
when your Reward$ balance reaches Reward$950. If you earn more Reward$, a message
– 'Reached Reward$1,000 limit, use now!' – will pop up and no further Reward$
can be earned until a redemption has been made.
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- What happens if I make a purchase at an Octopus
Rewards partner outlet, but don't receive my Reward$?
In most cases where partners' outlets are unable to supply
Reward$ on the spot, you will be notified by the partner separately. You will
subsequently be able to download your Reward$ at any Octopus Rewards Station.
Updated details of all the downloaded Reward$ and the Reward$ balance in your
Octopus will be shown on the screen or on the printed receipt. If you make a
purchase at an Octopus Rewards partner displaying an Octopus Rewards icon, but
no notice is given to you that Reward$ have been granted, you should make enquiries
of the cashier immediately. For more details, please refer to the Octopus Rewards
partners' websites.
- Will I be able to earn Reward$ when paying fares on public transport?
Not yet, but we will continue to explore more potential Reward$ outlets for members.
Please visit our website for the most up-to-date list
of partners.
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