- What is Octopus Rewards?
Octopus Rewards is a programme managed and operated by Octopus Rewards
Ltd (ORL) with the aim of providing added benefits and offers relevant
to everyday life.
Once successfully registered as an Octopus Rewards member, you will be
able to earn Reward$ from our partners.
- What is the difference
between the existing functions of my Octopus and Octopus Rewards?
Your Octopus can be used on virtually all Hong Kong's transport systems
and is also warmly welcome at many leading merchants.
Octopus Rewards is an innovative new programme through which members
can earn instant Reward$ from their daily spending with our Octopus Rewards
partners regardless of the payment means. They can then redeem those
Reward$ next time they go shopping.
- Will I need to get
another Octopus in order to join Octopus Rewards?
NO. Your existing Octopus is all you need to join the programme. Once
you have registered as an Octopus Rewards member, Octopus Rewards partners
will then provide you with tailor-made offers and privileges that are
based on your unique personal buying habits.
- How do I sign up for
Octopus Rewards?
You can register instantly by logging on to www.octopusrewards.com.hk,
by obtaining a registration form at any Octopus Rewards partner outlets,
or by calling the Octopus Rewards Hotline on
3690 1313. You
may return your
completed form by mail to GPO Box 11271 Hong Kong or by fax to
3690 1111.
If you are aged 11 or below and wish to register, you will need your
parent or legal guardian to sign on your behalf on your registration
form. If you are aged 12 to 18 years old and wish to register, you will
need your
parent's or legal guardian's approval before completing the registration
form.
- If I am already a Personalised or an Automatic Add Value Service Octopus user,
do I need to register for the Octopus Rewards programme to enjoy
the benefits?
YES. As Octopus Rewards Ltd. is registered as an independent corporate identity,
you need to register and activate your Octopus Rewards before you can enjoy the
benefits of the Octopus Rewards programme.
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- Who will be eligible for
Octopus Rewards?
The Octopus Rewards programme welcomes all Octopus holders, including Personalised
Octopus, Adult Octopus, Student Octopus, Elder Octopus, Child Octopus, any Octopus
linked with the Automatic Add Value Service (AAVS) and any other Octopus product.
- Why do I need to provide my
personal information and the number of my existing Octopus when applying?
Because we need to set up a personalised Octopus Rewards membership so that we
and our partners can tailor-make offers and promotions that will be of interest
and value to you. To do this, and to avoid any doubt as to the identity of a
member, we need your accurate personal information and your 8 or 9-digit Octopus
number.
- Can I use my nickname when
I register for Octopus Rewards?
Sorry, you can't use your nickname when you register for the Octopus Rewards
programme. You should use the name shown on your Hong Kong Identity Card or Passport
so that partners with whom you are required to enrol can direct their offers
to the right person.
- Why do I need to provide my email
address when I register for the Octopus Rewards programme?
Octopus Rewards partners will provide surprise offers for Octopus Rewards members
from time to time. By providing us with your email address, you will be sure
of receiving these exciting offers.
- Is it possible to register more
than one Octopus for Octopus Rewards?
YES. However, in order to simplify your personal experience, we highly recommend
that you use only ONE Octopus to earn and redeem your Octopus Reward$ to maximise
all your privileges and benefits.
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